Delivery

ORDER CONFIRMATION

Once you have placed your order online you will receive an email from PayPal confirming your order and payment. This is the receipt for your order. If you don't receive this email, please check the email account that is registered to your PayPal account. Should you not receive these emails, please check your 'junk' mail folder. 

PACKAGING

Your jewellery will come in our soft jewellery pouch and be shipped in a padded envelope. 

DISPATCH

You will receive an email advising you of when your order has been dispatched (please check your 'junk' mail folder if you don't receive this). Your purchase will be crafted and dispatched usually within 72 hours (excluding weekends and bank holiday).

DELIVERY CHARGES AND TIMING

(Due to corona virus delivery can currently take a little longer)

UK

Free: Royal Mail First Class. Many parcels arrive the following working day after dispatch, but please allow up to 7 working days for delivery.
£7.50 Royal Mail Special Delivery. Dispatch within 24 hours  Guaranteed delivery next working day after dispatch (please note we do not guarantee to post your goods on the day of ordering as purchases are made to order).

Overseas deliveries are in two pricing categories. if you can't see your country please email me on ann@lunajewellerydesigns.co.uk for details

Europe

£9. 50 Please allow up to 10 working days for delivery.


USA and rest of the world

£12.50. Please allow up to 10 working days for delivery.